Privacy Policy

Effective Date: FEBRUARY 14, 2026
Company: SERVICESURGEAI
Website: https://SERVICESURGEAI.COM

ServiceSurgeAI (“ServiceSurgeAI,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

1) Information We Collect

  • Contact Information (e.g., name, phone number, email address) when you submit a form, request a demo, or book a call.
  • Message Content (e.g., SMS replies) when you communicate with us by text.
  • Website Usage Data (e.g., pages viewed, browser/device data, approximate location) collected via cookies/analytics.
  • Business Information (e.g., company name, service area, notes about your needs) you share during intake.

2) How We Use Your Information

  • To respond to inquiries, schedule calls, and provide requested information or demos.
  • To deliver our services (e.g., automation setup, lead capture systems, CRM workflows).
  • To send operational messages (e.g., confirmations, reminders, updates) related to your request.
  • To improve our website, content, and services.
  • To comply with legal obligations and prevent fraud/abuse.

3) SMS/Text Messaging Privacy & Consent

If you provide your phone number, you may receive SMS messages from ServiceSurgeAI related to your request (e.g., demo scheduling, reminders, follow-ups). Message frequency varies. Msg & data rates may apply.

Opt-out: Reply STOP to unsubscribe at any time. Help: Reply HELP for assistance.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services (e.g., CRM/SMS providers) is permitted solely for providing services and will not be used for promotional marketing.

4) Cookies & Analytics

We may use cookies and similar technologies to understand how visitors use our website and to improve performance. You can adjust cookie settings in your browser; some site features may not function properly if cookies are disabled.

5) How We Share Information

We may share information only as needed to operate our business:

  • Service Providers (e.g., website hosting, analytics, CRM, messaging/telephony) who process information on our behalf.
  • Legal/Compliance if required by law, subpoena, or to protect rights and safety.
  • Business Transfers in connection with a merger, acquisition, or asset sale.

6) Data Retention

We retain information only as long as necessary for the purposes described above, unless a longer retention period is required by law.

7) Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure.

8) Your Choices

  • You may request access, correction, or deletion of your personal information (subject to legal requirements).
  • You may opt out of SMS by replying STOP.

9) Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal information from children.

10) Contact Us

If you have questions about this Privacy Policy, contact us:
Email: [email protected]
Phone: (810)-643-6132
Business Address: 51382 Gratiot Ave #1068 Chesterfield, MI 48051

This template is provided for convenience and does not constitute legal advice. You should review with counsel for your specific business needs.