Last updated: October 8, 2025
These Terms govern your use of ServiceSurgeAI’s website and services (“Services”). By using the Services, you agree to these Terms and our Privacy Policy.
We provide AI chatbots, booking automation, lead management, review automation, analytics, and optional advertising/SEO services. Certain features require third-party platforms (e.g., GoHighLevel/LeadConnector).
Unless otherwise stated, plans are billed monthly in advance; ad spend is billed separately. Setup fees are non-refundable once work begins. Late payments may pause Services.
Month-to-month unless specified. You may cancel with 7 days’ notice before the next billing cycle. Trials/promotions may have additional terms disclosed at signup.
We strive for great results but do not guarantee specific outcomes (e.g., rankings, bookings, revenue). Any performance claims are illustrative; actual results vary.
We retain ownership of our templates, snapshots, software, and artwork. You grant us a limited license to use your logo/marks to provide the Services and as portfolio examples unless you opt out in writing.
No illegal, harmful, or abusive use; no spamming; no infringing content. You must not attempt to bypass security or misuse the Services.
Each party will protect the other’s confidential information and use it only to perform under these Terms.
THE SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTIES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES; OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNTS PAID TO US IN THE 3 MONTHS BEFORE THE CLAIM.
You agree to defend and indemnify us against claims arising from your content, unlawful messaging, or misuse of the Services.
These Terms are governed by the laws of the State of Michigan, without regard to conflicts principles. Venue lies in state courts of Macomb County, MI or the U.S. District Court for the Eastern District of Michigan.
We may modify these Terms by posting an updated version with a new date. Continued use after changes means acceptance.