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24/7 Lead Capture
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ServiceSurgeAI
AI Front-Desk Agent for Residential Plumbing
Built for residential plumbing companies • After-hours coverage
Stop losing plumbing jobs when your team can’t answer the phone.
ServiceSurgeAI is an AI front-desk agent that answers missed calls & chats, captures job details, qualifies urgency, and triggers instant follow-up — so customers don’t call the next plumber.
Built for plumbing intake + dispatch
Emergency vs same-day vs standard — structured intake + instant follow-up.
Clogs
Leaks
No Hot Water
Sewer Backup
Best fit: residential plumbing shops doing steady inbound calls (typically 1–10 techs) that want
faster response times without adding more office headcount.
No pressure — if it’s not a fit, I’ll tell you in the first 2 minutes.
Instant text-back
Responds in seconds to missed calls — captures details fast.
Lead capture + pipeline
Auto-creates/updates the lead in your CRM with tags.
No risky promises
Never quotes pricing or arrival times — your team stays in control.
What you get
After-hours coverage
Captures missed calls so you don’t lose the job.
Structured intake
Issue, urgency, location, contact — automatically recorded.
Instant follow-up
Confirmations + reminders to reduce no-shows.
Better visibility
Clear pipeline status + simple reporting for owners.
Human-in-the-loop (built for trust)
- AI never quotes pricing or promises arrival times
- AI escalates emergencies immediately to your team
- Your team approves dispatch & final scheduling
Trusted setup for real plumbing shops
Safe automation that improves response speed without risking your reputation.
✅
No pricing quotes
Protects your margins and avoids misquotes.
🚨
Emergency escalation
Flags urgent calls for immediate attention.
🧠
Human approval
You stay in control of dispatch and scheduling.
⚙️
GHL-native
Pipelines, workflows, SMS, tracking in one place.
How it works (simple)
Capture every opportunity, respond instantly, and keep customers from calling the next plumber.
1
Missed call or chat
Customer reaches out when your team is busy.
2
Instant response
AI texts back in seconds and starts intake.
3
Capture details
Issue, urgency, address, name, and notes.
4
Pipeline updates
Lead is tagged and routed to your team.
5
Human dispatch
Your staff confirms scheduling + dispatch.
See the 43-second demo
How missed calls turn into booked plumbing jobs — even after hours.
Built for residential plumbers • No pricing quotes • Human-controlled dispatch
Book a 10-Minute Walkthrough
FAQ
The questions plumbing owners ask before they book.
Does it answer live calls?
It’s designed to capture missed calls and website chats, then respond instantly via SMS to keep the lead from calling another plumber.
Will it quote pricing or promise arrival times?
No. The agent collects details and routes the lead. Your team controls pricing, dispatch, and final scheduling.
How fast can this be installed?
Typically in days — pipeline + workflows + intake fields + booking flow. We keep it simple and reliable.
What happens with emergencies?
Emergency keywords and responses are tagged and escalated so your team can react immediately.
Do I need GoHighLevel?
This is built natively inside GoHighLevel for the smoothest setup (pipelines, automations, SMS, and reporting).
Book a 10-minute walkthrough
Pick a time — we’ll show the exact missed-call → text-back → lead capture flow for plumbers.
On the walkthrough we’ll:
- Map your service area + intake flow (how you want leads categorized)
- Show the missed-call → instant text-back sequence end-to-end
- Confirm emergency escalation + staff handoff (human-in-the-loop)